Delivery Information
At Newrulefx Store, we understand that timely and reliable delivery is crucial for filmmakers, stunt professionals, theater producers, and creators worldwide. Whether you’re gearing up for an intense action sequence or a dramatic scene, our global shipping options ensure that your high-quality, safe props arrive when you need them. Below, we’ve outlined everything you need to know about our delivery process to help you plan your projects with confidence.
Order Processing Time
Once you place an order, our team works diligently to prepare it for shipment. All orders are processed within 1-2 business days. This includes quality checks and packaging to ensure your props—from breakaway glass bottles to foam rubber weapons—arrive in perfect condition. Please note that processing times may vary during peak seasons or promotional events, such as our Black Friday deals, but we strive to maintain efficiency without compromising on safety or authenticity.
Shipping Methods and Delivery Times
We offer two convenient shipping options to cater to your needs, whether you’re on a tight schedule or looking to save on costs. Our partners, including DHL, FedEx, and EMS, are trusted for their reliability, ensuring your props reach you securely.
- Standard Shipping:
- Carrier: DHL or FedEx
- Cost: $12.95 (flat rate)
- Delivery Time: 10-15 business days after shipment
Ideal for those who need their props quickly, this option is perfect for tight production schedules or last-minute scene setups. It’s a reliable choice for filmmakers and stunt coordinators who can’t afford delays.
- Free Shipping:
- Carrier: EMS
- Cost: Free for orders over $50
- Delivery Time: 15-25 business days after shipment
Perfect for budget-conscious creators, such as theater groups or cosplay enthusiasts, this option offers cost savings without sacrificing quality. It’s a great way to stock up on durable, reusable props like hard rubber tools or artificial ice for multiple rehearsals or events.
Note on Shipping Areas: We ship globally to bring our safe, realistic props to creators everywhere. However, we currently exclude select remote areas and parts of Asia due to logistical constraints. If you’re unsure about your location, feel free to contact us for clarification.
Tracking Your Order
Once your order is shipped, you’ll receive a confirmation email with a tracking number. This allows you to monitor the progress of your delivery in real-time. We believe in transparency, so you’ll always know where your props are—whether it’s a batch of breakaway dishes for a dramatic scene or metal replica swords for an action sequence.
Returns and Refunds
Your satisfaction is our priority. If you’re not completely happy with your purchase, you can return it within 15 days of receipt. Please ensure the items are in original condition, and contact our support team at [email protected] to initiate the process. We’ll guide you through the steps and issue a refund or exchange, so you can focus on your creative work without worries.
Why Trust Our Delivery?
At Newrulefx Store, we’re more than just a prop supplier—we’re your partner in storytelling. Our delivery options are designed with your needs in mind, balancing speed, affordability, and reliability. From indie filmmakers in Europe to training centers in Australia, we’ve served a global community with props that prioritize safety and authenticity. Join thousands of professionals who rely on us for everything from gore collections to movie money, and experience delivery that supports your vision.
Have questions about shipping or need assistance? Reach out to our friendly support team at [email protected]. We’re here to ensure your creative process is as smooth and safe as possible.