Privacy Policy

Note to Our Creative Community: At Newrulefx Store, we value your privacy as much as we value the safety and quality of our breakaway props and stunt equipment. This Privacy Policy explains how we collect, use, and protect your information when you visit safepropshub.com.

1. Introduction

Newrulefx Store (“we,” “our,” or “us”) is committed to protecting the privacy of filmmakers, theater producers, cosplay enthusiasts, and creative professionals worldwide who use our services. This Privacy Policy applies to all users of safepropshub.com and outlines our practices regarding data collection, usage, and protection.

2. Information We Collect

Personal Information

• Contact Details: Name, email address, phone number, and shipping address (including our primary location at 3950 Golden Street, Miami, US 33179 for returns)
• Payment Information: Credit/debit card details (processed securely through our PCI-DSS compliant system), PayPal account information
• Order Details: Products purchased (from breakaway glass bottles to foam swords), order history, and preferences
• Professional Information: Company name, production details (when provided for bulk orders)

Technical Information

• Device Data: IP address, browser type, operating system
• Usage Data: Pages visited, products viewed, time spent on site
• Location Data: General geographic location for shipping and compliance purposes

3. How We Use Your Information

We use your information to enhance your experience with our specialized props and services:

• Order Processing: To process and ship your breakaway props, foam weapons, and other specialty items
• Customer Service: To respond to inquiries at [email protected] and provide support for production needs
• Payment Processing: To securely process transactions through our encrypted payment gateway
• Product Improvement: To understand which props (from our Gore Collection to Metal Replica Swords) are most popular
• Security: To monitor for fraudulent activity and protect our creative community
• Communication: To send order updates and relevant product information (with your consent)

4. Data Sharing and Disclosure

We treat your data with the same care we apply to our safety-tested breakaway props:

• Service Providers: We share necessary information with shipping carriers and payment processors to fulfill your orders
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of merger or acquisition, customer information may be transferred
• International Transfers: As we serve customers globally (excluding some Asian and remote areas), data may be processed internationally with appropriate safeguards

We never sell your personal information to third parties.

5. Data Storage and Security

Just as our breakaway glass bottles are designed for controlled safety, we implement robust security measures:

• Secure Storage: Data is stored on encrypted servers with limited access
• Payment Security: We are PCI-DSS compliant and use SSL encryption for all transactions
• Data Retention: We retain personal information only as long as necessary for business purposes or as required by law
• International Operations: While based in the US, we implement appropriate safeguards for international data transfers

6. Your Rights and Choices

You have control over your personal information:

• Access: Request a copy of your personal data
• Correction: Update inaccurate or incomplete information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a machine-readable format
• Restriction: Limit how we use your personal information

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for site functionality and secure checkout
• Analytical Cookies: Help us understand how creators use our site and which props they’re interested in
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used with your consent to show relevant product information

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.

8. International Data Transfers

As we serve creative professionals worldwide (excluding some Asian countries and remote areas), your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for these transfers.

9. Children’s Privacy

Our website is not intended for children under 16. While our foam swords and rubber props may appeal to younger cosplay enthusiasts, we do not knowingly collect information from children under 16. Parents or guardians may purchase our age-appropriate products on behalf of minors.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or directly to registered users.

11. Contact Information

Thank you for trusting Newrulefx Store with your creative prop needs and your personal information. We’re committed to protecting both with the highest standards of safety and security.